Security guards are an essential part of keeping our communities safe. Whether it is a retail store, office building, sporting event, or other public place, security guards ensure that the environment remains safe and secure. But what exactly do security guards in Melbourne do?
This blog will look at the different types of security guards (depending on your requirements) and their seven primary duties.
Types of Security Guards: What are Your Options?
There are several types of security guards, each with specific duties and responsibilities. These security guards may have specific training and certifications required for their role, and their duties may vary depending on the location and type of security they provide.
Static Security Guard
Static guards are stationed at a specific location, such as a building, event, or property. Their responsibilities include monitoring the area for security breaches, performing regular patrols, and responding to security incidents. They may also be responsible for checking the identification of individuals entering and leaving the property.
Mobile Security Guard
Mobile security guards patrol an assigned area on foot or in a vehicle. Their responsibilities include observing and reporting suspicious activity, deterring criminal activity, and responding to emergencies. They may also ensure that the property is secure and conduct regular security checks.
Retail Security Guard
Retail security guards are responsible for ensuring the safety of customers and employees in a retail setting. They may perform tasks such as monitoring for theft, escorting customers to their vehicles, and responding to security incidents.
Event Security Guard
These guards are responsible for ensuring the safety and security of attendees at events such as concerts, festivals, and sporting events. Their responsibilities may include checking the identification of attendees, conducting pat-downs or searches, and responding to emergencies.
Corporate Security Guard
Corporate security guards protect a company’s employees, property, and confidential information. Their responsibilities may include conducting security checks, responding to security incidents, and monitoring the property for any security breaches. They may also be responsible for investigating any theft or loss of company property.
Primary Responsibilities of a Security Guard
Security guards are primarily responsible for ensuring the safety of people and property. They work to preserve peace and order in a community and serve as a deterrent against crime. Here are the seven primary responsibilities performed by the best security guards in Melbourne:
Monitor the Premises
Security guards are responsible for monitoring the premises for any suspicious activity or persons. This includes watching for intruders, observing the behaviour of patrons, and responding quickly to any emergencies that may arise. They always maintain a watchful eye on their surroundings and immediately report any suspicious activity to their supervisors. The guards must also inspect vehicles and bags entering the premises during business hours.
Enforce Rules & Regulations
Security guards in Melbourne are responsible for enforcing the rules and regulations of the premises they guard. It includes ensuring that people follow laws and codes of conduct while in public places and ensuring that safety protocols are followed at all times. The guards can be responsible for enforcing rules such as:
- No smoking in public areas
- No parking on grass
- Checking IDs
- Escorting individuals off the property
- Issuing warnings or citations for rule violations
Perform Patrols
Security guards often patrol the premises they protect to identify any potential dangers or threats before they become a problem. This includes checking doors and windows to ensure they are locked properly and looking for anything unusual such as strange noises or suspicious individuals.
Report Incidents
When a security guard notices something unusual or potentially dangerous, it is their responsibility to report it immediately so that proper action can be taken accordingly. This could include notifying law enforcement if criminal activity is suspected or contacting medical personnel if someone appears injured or ill on the premises. They must maintain accurate records of any incidents on the property, including the time and details of the incident and any actions taken.
Assist with Crowd Control
Security guards are often tasked with handling crowds at large events, such as sports games or concerts. They also provide security during large gatherings like protests or parades. These events can be chaotic, especially if there are many people involved. The best security guard in Melbourne will be able to keep order, maintain control over the situation, and make sure all participants have access to their belongings safely. Crowd control is one of the most critical responsibilities of a security guard, as it involves ensuring that everyone can enjoy their visit to an establishment without any fear of security.
Respond to Emergencies
A key aspect of being a security guard in Melbourne is responding quickly and effectively when an emergency situation arises. This can include an alarm going off in an area designated as off-limits, suspicious activity around one’s vehicle, or any other crisis requiring immediate attention from the security guard on duty. In any such event, the guards must call for medical assistance, evacuate a building, or intervene in a physical altercation. Some guards are even equipped with radios or walkie-talkies to communicate with each other and nearby emergency responders when necessary.
Customer Service
In addition to their security duties, security guards may also be responsible for providing customer service and answering questions for visitors or employees. They must maintain a professional demeanour and be able to handle difficult or stressful situations with tact and diplomacy.
Final Words
A security guard’s primary role is to protect people from harm by monitoring their environment and responding quickly when necessary. Knowing these seven primary responsibilities can help you better understand what it takes to be the security guard to keep your community safe!
If you’re looking for a professional security company in Melbourne, call the professionals at Aligned Security Services. They are the best in the industry and are known for their vigilance and top-notch services.